Bus and Coach Association New Zealand

Welcome to the Bus and Coach Association (NZ)

The Bus and Coach Association (NZ) is the authoritative voice for the New Zealand bus and coach industry. It is an industry association that covers bus and coach operators, both large and small, limousine and small PSV operators, as well as other businesses associated with the industry, including coach, equipment and service suppliers.

This site provides information about the Bus and Coach Association and also acts as an on-line resource for its members, providing details of news pertinent to the industry and access to a wide range of resources in the Members' section.

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2012 Annual Conference in Rotorua Programme

Please see below for conference programmes:

Conference programme 2012

Please click on the link below to register:

https://lakerevents.hot.co.nz/ei/getdemo.ei?id=57&s=_IC80TJNMO

Free training resources for bus and coach companies

Every company wants happy staff and satisfied customers. It makes business sense.

Good customer service is essential for a successful bus or Coach Company, but you’ll know that it can be challenging at times.

The Bus and Coach Association have developed all the tools you need to roll out a fun, effective and practical customer service and personal safety refresher course in your own company.

This free “ready-to-use” package with a trainer guide, participant workbooks, and DVD can:

· motivate your team

· remind them how valuable they are, and

· refresh their knowledge of key customer service and personal safety messages.

Supported by funding from NZTA, this two-hour programme has been designed especially for busy bus and coach companies. It includes:

· connecting with customers

· what’s coming up in your region

· looking after yourself (personal care)

· meeting customer needs

· dealing with difficult situations

Every person who completes this programme will receive a certificate.

Email info@busandcoach.co.nz to find out more and receive your free resource kits

Bus and Coach Association New Zealand


	Caltex Starcard Discounts The Caltex StarCard® is an excellent way to efficiently manage your fuel expenses and reduce your running costs. Bus and Coach Association members get a special discounted rate on fuel prices to. For more information or to sign up go to the Members Section Books on Buses Check out our section on books on NZ bus companies - you'll find it under the 'BCA Profile' sub-menu. Subscribe to the 'Circular' Would you like to subscribe to the NZ bus industry's only monthly magazine ? If so, then please contact us. Buy a Bus To access this website click on the link below: http//www.buyabus.co.nz